PRIVACY POLICY

Last updated January 1, 2025

This Privacy Policy describes the types of information that PineMountainClub.com, along with its affiliates and website managers (collectively referred to as "we," "our," and "us"), collect, use, disclose, and safeguard. This information is provided through forms on www.PineMountainClub.com, by phone, email, mail, and via affiliated websites.

By accessing or using the Site on any device—including computers, mobile phones, tablets, or others—making a purchase (including advertising) on PineMountainClub.com, or otherwise communicating or interacting with PineMountainClub.com or its site managers or affiliates, you agree to the terms of this Privacy Policy. If you do not agree to this policy, please do not use the Site.

As described in the "Changes to this Policy" section below, we reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time, at our discretion. Please check this page periodically for updates. Your continued use of the Site signifies your acceptance of any revised Privacy Policy.

Collecting Personal Information

Who may collect personal information?

We may collect personal information directly from the Site, or we may authorize third-party companies—such as service providers and payment processors—to collect personal information on our behalf.

What is personal information?

Personal information refers to any data that personally identifies you or can be used to contact you, such as your name, email address, or billing information, as well as any data linked to such information.

What personal information is collected?

• When you create an account or membership, subscribe to one or more of our services, make a purchase from the Site, or contact us, we may collect your phone number(s), name, mailing and billing addresses, email address, and/or credit card or checking account information.
• When you join one of our mailing lists, we may collect your name and email address.
• When you contact our customer care or support team, we may collect your name, telephone number, email address, and mailing address.
• When you register for contests or giveaways hosted by the Site, we may collect your name, email address, telephone number, address, and any other information specified in the contest or giveaway details.

How is personal information used?

• To process your membership, registration, subscriptions, and orders for products placed on the Site, and to communicate with you about such orders (for example, order and shipment confirmations).
• To respond to your requests for support, assistance, or other customer service inquiries.
• To inform you about other products or services offered by us or the Site and its affiliates, as well as promotions and events.
• To conduct research on your opinion of current or potential new products or services.
• To notify you of the results of any contests or giveaways.
• To research and analyze data and trends to improve the Site and its services.
• To send you important notices regarding the website, including alerts and updates to the Terms of Use or this Privacy Policy.

Collecting Non-Personal Information

In addition to your personal information, we may collect, or authorize third-party companies to collect on our behalf, information that does not specifically identify you. This non-personal information helps us understand which services and products are most popular with users of the Site and allows us to improve the Site's design and content.

Examples of non-personal information collected:

• When you register as a member, purchase a subscription, a product, a service such as advertising, or contact customer support, in addition to collecting personal information, we may gather information about the services and products you own or use.
• When you use our Site, we may log your IP address (a number that identifies your computer on the Internet) for system administration, troubleshooting, blocking, and to examine overall Site traffic trends.
• We use cookies (small data files stored on your computer) and other similar technologies to collect information about your activities on the Site and to customize portions of the Site according to your preferences.

The cookie itself does not provide any personal information, such as your name or email address. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Since each browser is different, refer to the "Help" menu of your browser for instructions on how to change your cookie preferences. However, some features of the Site may not be available if you choose to reject cookies.

The information collected through cookies may be gathered directly by us or by a third-party service provider. This data is anonymous and is not linked to any personally identifiable information.

In some jurisdictions, cookies can only be set or accessed with consent. By using the Site, you signify your consent to the use of cookies.

Non-personal information may be collected, used, or disclosed for any purpose. We may combine the information collected through cookies with other information we have gathered from you or other sources. If any non-personal information is associated or combined with your personal information, it will be treated as personal information under this Privacy Policy.

Interest-Based Advertising & Third-Party Partnerships

On occasion, we may use third-party advertising companies that utilize tracking technologies to serve advertisements across the Internet. These companies may collect information about your visits to the Site and other third-party websites, as well as your interactions with our advertisements and other communications.

You have the option to choose whether or not to allow us to collect and use this information. In some jurisdictions, we will only engage in interest-based advertising if you opt-in. For more information about this practice and to review your choices concerning interest-based ads, visit: Network Advertising Opt-Out.

Co-Branding

We may enter into a co-branding relationship with another company or organization. In such cases, we may communicate with customers on behalf of that company, and customers may be directed to a partner website to purchase specific items or learn more about their services. In these situations, both we and the partner company may receive personal information you provide.

We encourage you to review the privacy policy of our co-branding partner to understand how they handle your personal information before sharing any personal details. Please note, we do not control or assume responsibility for the privacy policies and practices of our co-branding partners.

Our Email Marketing Communications

Your personal information may be processed in connection with our email marketing communications. This processing may be carried out by an email service provider acting on our behalf and following our instructions.

Links from the Site to Third-Party Websites

The Site may contain links to third-party websites that have privacy policies different from our own. We do not control or assume responsibility for the privacy policies or practices of such third-party websites. We encourage you to review the privacy policies of these third-party websites to understand how they handle your personal information before disclosing any details.

Accounts Owned or Controlled by Third Parties

You may choose to create accounts on websites or platforms owned or controlled by third parties, including businesses and professionals offering products and services through the Site or in Chat Rooms. These third parties may use your information for their own purposes, including behavioral advertising and analytics. We do not control or assume responsibility for the privacy policies or practices of these third parties. Before creating an account or using their platforms, we recommend reviewing their privacy policies to understand how they handle your personal information.

Merger or Acquisition; Legal Compliance

In the event that the Site is merged with or acquired by another company, or if there is a transfer of our assets, we may disclose or transfer personal information and other usage data in connection with such a transaction. Additionally, courts or legal authorities may, under certain circumstances, have the authority to permit the sharing or transfer of personal information and other usage data to third parties without your consent.

Disclosure of Your Personal Information

We will not use or disclose your personal information except:

• As described in this Privacy Policy;
• After obtaining your explicit consent for a specific use or disclosure;
• If it is necessary to identify, contact, or take legal action against individuals or entities causing harm to you, us, or others, or to establish or defend claims;
• If required by valid legal and regulatory processes, including court orders, search warrants, subpoenas, civil discovery requests, investigations, or statutory requirements;
• To seek advice and consultation from legal, auditing, insurance, or other professional advisors; or
• As otherwise required by law.

Our Services Are Intended for Customers in The United States

Our servers are located in the United States. As a U.S.-based business, we do not solicit or knowingly collect personal data from individuals located outside of the United States through the Site. If you are located outside the United States and choose to contact us, send us personal information voluntarily (e.g., by becoming a member or subscriber, or placing an order via our Site), please be advised that your personal information will be processed in the United States. The protection of your personal information in the United States may differ from the data protection laws in the country where you reside. By voluntarily providing us with personal information, you acknowledge, and where required, consent to this transfer in accordance with this Privacy Policy.

Text Marketing and Notifications

By contacting us, providing your phone number, or entering it in the sign-up or checkout process (including when initiating a purchase, subscribing, registering, or becoming a Member), you agree that we may send you text notifications related to your purchase, subscription, registration, or membership order, including abandoned cart reminders, and text marketing offers. Text marketing messages will not exceed 30 per month. You acknowledge that consent is not a condition for any purchase, subscription, registration, or membership.

To unsubscribe from text marketing messages and notifications, simply reply with "STOP" to any mobile message sent by us or use the unsubscribe link provided in our messages. You agree that any alternative requests or wording for opting out will not be accepted as valid. Message and data rates may apply.

For questions, please text "HELP" to the number from which you received the messages. You can also contact us directly for more information. To opt-out, please follow the procedures outlined above.

Security of Our Site

We use encryption and authentication tools to protect the security of the information you share with us. Once we receive your personal information via the Site, we strive to protect its security within our systems. For example, we store personal information on a secure server behind a firewall.

However, no transmission over the Internet can be guaranteed to be 100% secure. As such, while we make every effort to protect your personal information, we cannot guarantee the security of any data you transmit to or from the Site, and you do so at your own risk. We disclaim any liability for theft, loss, interception, unauthorized access, or damage to any data or communications. By using the Site, you acknowledge and agree to assume these risks.

Please keep in mind that if you disclose personally identifiable or sensitive data through public chat rooms, direct messaging, forums, or bulletin boards on the Site, such information may be collected and used by others. You are responsible for any personal information you choose to share in the Site's public areas, including Member chat rooms, direct messages, forums, and bulletin boards.

California Privacy Policy

Privacy Policy Supplement for Residents of California and the California Consumer Privacy Act (CCPA Supplement)

Effective Date: May 1, 2023

Click here to view our California Privacy Policy

Opting Out

We hope this Privacy Policy has helped you understand how we use and protect your information to provide you with better service. However, if you choose not to receive information from us or our partners, we respect your decision.

As part of our commitment to your privacy, we will honor your requests not to receive promotional emails or mail. If you have previously opted to receive or are currently receiving promotional emails from us, you can unsubscribe by emailing Unsubscribe@PineMountainClub.com.

We will process your request within a reasonable period, and you will no longer receive marketing emails from us. However, you may still receive emails regarding your membership, terms, community guidelines, transactions, account updates, services, alerts, and subscriptions.

Children and Privacy

The Site is not intended for or directed to individuals under the age of 18. We will never knowingly request personally identifiable information from anyone we know to be under the age of 18. By using the Site, you represent and warrant that you are at least 18 years old. If we discover that a customer under the age of 18 has provided us with personal information, we will remove that information and cancel their account, which may include blocking their IP address.

A parent or legal guardian who needs to access, change, or delete personal information their child has provided should contact us at Privacy@PineMountainClub.com.

Do Not Track

We do not currently respond to "Do Not Track" signals as some browsers may include in their settings. If this policy changes in the future, we will update this Privacy Policy accordingly.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our information practices or relevant laws. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this page or by other appropriate means.